Editorial V14 N1

Koning v14 i2

The purpose of this article is to describe and clarify a tool that is at the core of the definition phase of most quality improvement projects. This tool is called the critical to quality (CTQ) flowdown. It relates high-level strategic focal points to project objectives. In their turn project objectives are linked to and decomposed into CTQs, which are made operational in the form of measuremen...

Editorial

No abstract

Editorial

Editorial

No abstract

Editorial

This article has no abstract.